Front Desk Receptionist

As the Front Desk Receptionist at Sathwa Spa & Wellness in Mangalore, you will serve as the first touchpoint of our premium sanctuary, embodying our core philosophy of traditional Ayurvedic rejuvenation and mindful luxury. The primary responsibilities include warmly greeting guests, managing appointments and therapist schedules, explaining our range of therapies, and handling seamless billing and check-in/check-out procedures. Leveraging your minimum 1 year of hospitality, salon, or spa background, you will deliver personalized, attentive customer care, address client inquiries with poise, and maintain the serene ambiance of the reception area. The role demands strong communication skills, basic computer literacy for point-of-sale and booking systems, and a natural flair for upselling wellness packages and Ayurvedic retail products to enhance the overall guest journey.